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PCRM Manual
This is the menu page of an online manual of a Vantive-based system. It was designed for a specific group of software engineers and their custom codes that accompanied their development work. |
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Font sizes were always an issue with printing and display; having these settings publicly available decreased calls to tech support by over 50%. |
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Closing tickets was a big issue for developers. Although they never did become fully compliant with company policy, change, release, and project managers did not have to close tickets for developers nearly as often on this project as they would on others. |
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Further information for developers on other aspects of the Vantive system, in case they ever encountered other problems. |
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Problem flowchart detailing stages and phases of development, so software engineers would know what their development priorities were. |
