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PCRM Manual
This is the menu page of an online manual of a Vantive-based system. It
was designed for a specific group of software engineers and their custom
codes that accompanied their development work. |
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Font sizes were always an issue with
printing and display; having these settings publicly available
decreased calls to tech support by over 50%. |
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Closing tickets was a big issue for
developers. Although they never did become fully compliant with
company policy, change, release, and project managers did not have to
close tickets for developers nearly as often on this project as they
would on others. |
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Further information for developers on
other aspects of the Vantive system, in case they ever encountered
other problems. |
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Problem flowchart detailing stages and
phases of development, so software engineers would know what their
development priorities were. |
